"The overall customer service was brilliant"
Our story - The Hansons
"The overall customer service was brilliant"
“My wife Linda and I bought a golf apartment in Soma Bay, Egypt in November 2010. We use this as a holiday home for ourselves, family and friends. We visit our apartment on a regular basis but we hope to live there for several months a year when we retire. We made the purchase with the help of Moneycorp, who we chose following a recommendation by The Daily Telegraph.
Professional, knowledgeable and re-assuring
Moneycorp were excellent and they ensured the transfer of our funds in euros was both smooth and timely. The overall customer service was brilliant and we had regular contact with our dealer Simon Lowy. He was professional, knowledgeable and reassuring throughout the very stressful few months leading to completion.
Very competitive exchange rate
We were particularly impressed with the assistance Moneycorp provided, when a last-minute hitch took place and we needed a large sum of euros in less than 24 hours' notice to take with us to Egypt the following day. The money was arranged without a problem and at a very competitive exchange rate.
Slick, efficient and accessible
The Moneycorp customer service was slick, efficient and they were accessible whenever we needed them. Simon even was there to ring us from time to time to make sure everything was ok. We definitely intend using Moneycorp to transfer money to Egypt when we retire and would certainly recommend them to friends and family without hesitation.”
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Moneycorp is a trading name of TTT Moneycorp Limited, a company registered in England under registration number 738837. Its registered office address is at Floor 5, Zig Zag Building, 70 Victoria Street, London SW1E 6SQ and it is VAT registration number is 897 3934 54. TTT Moneycorp Limited is authorised by the Financial Conduct Authority under the Payment Service Regulation 2017 (firm reference number 308919) for the provision of payment services.
Moneycorp FRM is a trading name of Moneycorp Financial Risk Management Limited which is authorised and regulated by the Financial Conduct Authority for the provision of designated investment business (firm reference number 452443).
Travel money services are provided by Moneycorp CFX Limited. Moneycorp CFX limited is a company registered in England under registration number 4780562. It is registered office address is at Floor 5, Zig Zag Building , 70 Victoria Street, London, SW1E 6SQ and its VAT registration number is 897 393454.
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